For orders shipped outside the UK, our shipping charges do not include import taxes or duties. You are responsible for any customs duties, taxes (including VAT), and handling fees charged by your local authorities; amounts vary by destination and order value.
If you choose not to pay these charges, the parcel will be returned to us. Once we receive it back, we’ll process a refund for the item(s) only—original shipping costs are non-refundable (and any return-to-sender fees may be deducted from your refund).
The courier will notify you—typically by email—if payment is required before delivery.